Shopping Notice

About Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Taiwan: 1 week
  • Asia Pacific: 1-2 weeks
  • North America: 2-3 weeks
  • Europe: 2-3 weeks
  • Australia, New Zealand and Oceania: 2-3 weeks
  • Latin America and the Caribbean: 2-4 weeks
  • North Africa and the Middle East: 2-4 weeks
  • Sub-Saharan Africa: 2-4 weeks

Orders will be shipped by Mail (Chunghwa Post) or local delivery to 7-eleven or FamilyMart in Taiwan

I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.

Shipping Cost

  • Taiwan: NT$50 (+NT$30 for Large Package) / NT$60 for Conv. Store Pickup
  • Asia: NT$90 (+NT$30 for Large Package)
  • All of the World except Asia: NT$120 (+NT$30 for Large Package)

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

Taiwan: Credit Card or ATM (Powered ECPay)
International: Credit Card (Powered by Stripe), PayPal

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Read the privacy policy for InkSundae